Melaka Industrial Skills Development & Entrepreneurship Center (MISDEC)
+606-335 3576 / +6019 206 3356 / +6011 5911 3356
Course Overview
This Business English Communication Course is designed to help professionals develop the language skills needed to communicate effectively in the global business environment. Whether you’re preparing for meetings, negotiations, presentations, or day-to-day office communication, this course will enhance your ability to speak, write, and understand business English with confidence. Participants will learn practical language strategies and improve their listening, speaking, reading, and writing skills to succeed in international business settings.
Course Objectives
Develop professional communication skills to effectively interact in business settings, both in writing and speaking
Enhance business writing abilities, including crafting clear, concise, and professional emails, reports, proposals, and memos
Master the language of business meetings, learning to express opinions, make suggestions, and negotiate effectively
Improve presentation skills, enabling participants to deliver clear and persuasive business presentations
Refine telephone and virtual communication skills, understanding the key language and etiquette for phone calls, video conferences, and virtual meetings
Learning Outcomes
By the end of this training, participants will be able to:
Communicate confidently and professionally in a variety of business settings, including meetings, presentations, and negotiations
Write clear, effective, and professional business documents such as emails, reports, and proposals
Speak fluently during business discussions, expressing ideas, opinions, and feedback in a clear and structured manner
Effectively participate in business meetings by contributing to discussions, asking questions, and making suggestions
Deliver impactful business presentations with confidence, tailoring language to the audience and context

Who Should Join
Job seekers and career changers
Entrepreneurs and small business owners
Sales and marketing professionals

What You'll Get
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Certificate of Completion
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Meals Provided
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Digital Notes
Course Outline
Introduction to Business Communication
Business Writing Basic
Communicating in Meetings
Listening and Taking Notes
Improving Communication Skills
Public Training Slots
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